苏州东沙湖邻里商务酒店点评

空调声音很大，吵得都睡不着觉，我找过总台，她们说会帮我修，但是一直没有人来修，而且房间里面还有怪异的声音，我怀疑有老鼠啊。

上个星期因朋友推荐入住，入住后第一感觉是地段可以，位于繁华观前街后面200米，地理位置极其优越；房间感觉装修陈旧，部分电器设备已经老化；卫生问题很担忧，第一房间记得是3楼的，躺下后还发现床沿角落里面有一大堆瓜子壳；同时被子上发现有虫子，后鉴定是跳蚤，被咬过N口，至今还有红印；卫生间老化，淋浴设备严重损坏，马桶一般！个人感觉就是这样！

家庭房很宽敞，只是床不舒服，弹簧硌人，房间有窗，但形同虚设，因为窗外延伸了很长的棚子，根本见不到光，设施有点旧，但服务很好，离商业街很近。

印象最好的是安静，房间隔音效果很好，睡觉基本上不会受到马路车辆的噪音影响，服务跟的上。价格经济实惠，公司开会都会选这里的。

硬件设施完备，因为价格合理，还是可以接受的。酒店的位置优越，交通便利，容易打的或者是坐公交，这里离景区不远，挺方便的。

酒店有自己的餐饮，虽然是家三星级酒店，但是餐厅有多个，可以根据自己不同的需要进行点餐，而且它还有棋牌室这样的娱乐场所。另外它处于观后街上，是商业娱乐的中心，随处可以找到酒吧，购物中心等，所以无论购物还是休闲都是好场所。市中心的优越位置，交通是很好的，出行相当的方便。但是酒店的大堂比较狭窄，而且走廊，电梯等的灯光都比较暗，显得有些压抑。

位于繁华地区，价格适中，易接受。地理位置非常好，交通便利。前面就是步行街，靠近狮子林，网师园。卫生间设施很好，是独立浴房，并有大花洒水龙头，瀑布的淋浴很舒适。服务员服务态度还行，就是话比较少，可以适当多些笑容。

我们刚从苏州大鸿运酒店返回。我们在那里住了2天。酒店地处中心，观前街就在对面。实际上我们本来是想住莫泰168酒店来着，就在离这里1分钟远的地方，可是这是我们第一次来苏州，而且我们是晚上7点才到的，另外在苏州汽车西站一家旅行社的人告诉我们在附近没有莫泰168酒店，他们就把我们推荐到这里来了。 这里的房费是一晚上180元。那天正好房间都住满了，我们只好住进了最后的两间——一间双人房和一间三人房，都在四层。我妹妹住的那间双人房还好，但是我和父母住的那间三人房却味儿极了，都是厨房做饭的味道。可是已经没有别的房间可换了，我们便只好忍受着这难闻的味道。 我们是3人住这间房，但是酒店只提供了2人份的浴巾，而且浴巾其实和擦手的毛巾一样大小！当我管他们要多余的浴巾时，他们说因为人满所以没有多余的了，而且我们要沐浴液他们也说没有，原因和刚才一样，不过他们还是翻箱倒柜的找了一瓶用过的出来，说足够我们3个用了。 第二天早上我向前台要求换房，我们那天晚上回来时房间已经换好了。换过的房间还可以，至少没有难闻的味道了，而且浴巾和浴液也准备好了。 可是当我洗手时发现洗手槽和下水道的水管没有连接好，所以整个浴室地板都湿了，我马上向客房服务报告了这件事。当客房服务的人来检查时他们跟我说的第一句话是“你究竟把水管怎么样了！”我生气极了，回复他们说水管本来就是那样的，可是他们还是继续嘟囔着说肯定是我弄了什么，因为他们的客房服务员从来没有报告过。我简直要疯了，告诉他们可以不用修了，我会继续用，直到水把卧室淹了为止。他们看到我很不高兴便立刻叫人来修了，但是修好后也没清理，浴室里都是垃圾。他们也没给我道歉！前台服务员的态度也很不好，他们真是太没礼貌了。当你跟他们说话时他们就会表现得好想你打扰了他们一样。当你和他们说话或他们和你说话时，他们从来不用眼睛直视你，而且他们要给你什么东西时都是把东西扔在桌面上让你自己去收拾。我们入住的期间没有一个酒店员工向我们微笑或打招呼。 因此我们再也不会来这里住了，也不向任何人推荐这里！

那条街上一般足浴的比较多，麻将馆比较多，吃饭的地方不多，购物也不是很方便，酒店的装修风格属于那种新中式的，比那种中式风格时尚一些，用了很多中式的元素，但又不是那么古板的，我喜欢的是它的位置好，交通方便，当时去了几家，那家比较便宜，就住那了，酒店就在观前街的后面，那边应该是有一个道观，道观前面是观前街，后面是观后街，坐公交车去虎丘都很方便，离拙政园也不是很远，离的挺近的，打车公交车都挺方便，因为在市中心嘛，我觉得不闹，晚上休息挺好的，我没在酒店吃饭，在外面吃的，出去吃饭很多，拙政园就是苏州那边最繁华的地方，吃东西很方便，买东西也很方便。

We have just returned from a 2night stay at Da Hong Yun Hotel, Suzhou. This hotel is very center, GuanQian Street just opposite it. Infact we were looking for Motel 168 which just 1minute walk from this hotel. However, this was our first time to Suzhou and we were arrived late at 7pm, we been confused by a travel agency in Suzhou West Bus Station that no Motel 168 in that area and persuaded by them to stay in this hotel. The room rate is RMB180/night, that day was full house, we taken the last 2room - 1 double room and 1 triple room. We were located at 4th floor. The double room occupied by my sister is fine, but the triple room occupied by me and my parent was very smelly with their kitchen cooking odor. Since there was no more room can be exchanged, so we have no choice but to tolerant with this unpleasent smell. We are three person to occupied the room, but the hotel only provide bath towel for 2person - the bath towel size is no different with hand towel! When I ask for additional bath towel, they told me no more bath towel is available as they are full house. They also don't have bath gel, when we ask for it, they gave us the same reason and search here and there then gave us a bottle of leafover bath gel which enough for three of us to use. The next day morning I complaint to the front desk and ask for change room. When we returned to the hotel by end of the day, our room have been changed. The changed room is ok, no smell anymore, bath towel and bath gel is ready. However, when I wash hand, the water pipe was not connected from basin to the drain so whole bathroom was wet. I immediately complaint to room service. When the room service personel came to check on it, the first thing they talk to me is : What the hell you have done to the water pipe?! I was so angry and shout back to them that the water pipe is orginally like that when I use the bathroom. They keep on grumbling it should never be like that as their room service servant never report this. I was so angry and told them they can refuse to repair it but I will continue run the water until the whole bed room is flood. When they notice how unhappy and angry wrote on my face they immediately send someone to repair it and leave all the rubbish in the bathroom. No appologize from them at all! The front desk staff attitute also very poor, they are rude, very rude. When you talk to them they will give you a strongly feel that you are disturbing them. They never look at you when you talk to or they talk to you, when they handover something to you they are trow it to the desk for you to collect. During our stay, we have never get greeting or a smilling face from anyone of their hotel staff. We will NEVER COME BACK or rememend this hotel!!